Two Email Accounts unable to send or receive emails

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Virgilio
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On Friday, August 30, I have received information that two email accounts in our domain have not been able to send and receive emails. Because the other accounts are working, I thought that the problem might be peculiar to these two accounts.
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johnpaulb-imhs1
Hello Virgilio, Thank you for your question. We are happy to help, but will need more information to provide a full answer, such as the specific emails having the problem, and any errors they are getting. If only 2 people are affected, I recommend checking their specific email settings. If you have any further questions, feel free to post them below. Thank you, -John-Paul