Error installing PayPal Advanced module in PrestaShop

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stevierayhall
  • Answered
I am trying to add the PayPal Advanced module in PrestaShop and getting an error
"Your PayPal Manager Configuration crendentials are not valid, please double-check their values or contact PayPal."

Any ideas?

Steve
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BradM
Hi Steve, I'm sorry to hear about the PayPal / PrestaShop issue that you're having, I'll see if I can help. I haven't had to troubleshoot this problem first hand myself, so I searched online regarding the issue, and found a few posts where other users reported similar problems. The first three look like threads that you've posted?

Current Open Forum Threads - unresolved

  • Trouble logging in
  • PayPal USA, Canada 1.2.1 not showing in checkout
  • Error installing PayPal Advanced

    • A Forum Thread that is Resolved

    I did find another post here that may have some helpful information: Problem with Paypal Configuration The user reported this error: Your Paypal API crendentials are not valid, please double-check their values or contact PayPal After several back and forth conversations, the user stated: I upgraded to the newest version which I successfully installed paypal... So it appears that they updated PrestaShop (or the PayPal module) to the latest version, and it apparently fixed the issue for them. I recommend doublechecking the version of PrestaShop you're using, and if it is not the latest stable version, then trying an upgrade. Let us know if this helps or not. Thanks, - Brad