Fox contact form behaves strange

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nicolai
  • Answered
Hello,
Could you please take a look at the contact form in this page. Why it behaves so strange when trying to type something in any field of that form?

Any idea about how to fix it?
http://www.elibertare.com/fox

thank you
Replies 1
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Arn
Hello Nicolai, Sorry to hear that you're having problems with the Contact form. It's acting strange because of the way you have configured the fields. Basically, the first time you try to enter anything, the field immediately reacts and gives you ANOTHER field (that is smaller) and labeled differently. You need to reset your form, go back to the basic form for Fox contact and then it should be normal. Check out this link: Show the contact form in a modal popup. You can see in their documentation that they have more or less the same behavior as your form, but there is not a second event where the form field resets. You did something in your form which is causing this to happen. These plugins are third-party and we may not be able to see the exact cause of the issue, so your best resource may be that developer's documentation or support contact. Let us know if you were able to re-create the form and get rid of the input field change. If you have any further questions or comments, please let us know. Regards, Arnel C.