Hello Linda,
Apologies for the login problems. If you go to your Account Management Panel (AMP) you might be able to recover your login using your email address.
I hope this helps to answer your question. If you still need IMMEDIATE clarification, you can also contact our live support team via phone/chat/email (found at the bottom of this page) and they can help you with the login information privately and securely.
Kindest regards,
Arnel C.