Clicking on System Information returns a 500 Internal Server Error.

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chankins
  • Answered
My permissions are all:
Directories 755
Files 644
I have renamed .htaccess
Search Engine Friendly URLs is on
Error Log displays multiple lines of the following:
[Wed Mar 12 15:06:38 2014] [error] [client 46.102.175.100] File does not exist: /home/southa13/public_html/406.shtml

Any ideas?
Thanks,
Charley
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JacobIMH
Hello Charley, and thanks for your question. Sorry to hear that you're experiencing some errors with your website. Taking a look at your Apache error log on the server I can see that particular IP address 46.102.175.100 from Amsterdam that you've posted here has encountered quite a few errors today, almost (8,640) to be exact so far. It looks like that user was trying to access your Joomla admin panel very rapidly, this was triggering our Mod Security rules for the recent increase in Joomla brute force attacks, and temporarily blocking further access with a 406 error. The File does not exist error is in reference to the server being unable to find a default 406 error page. To correct that part of the issue I went ahead and added this towards the top of your /public_html/.htaccess file: 
ErrorDocument 406 "406 error"

deny from 46.102.175.100
We would recommend protecting your Joomla admin dashboard from brute force attacks by implementing a secondary .htaccess password for your admin dashboard. That way a malicious bot wouldn't be able to start attempting to login to your Joomla admin dashboard guessing a bunch of different credentials until they break in. It should take about 15 minutes for our security rules to cool off, and then you should be able to login again to your Joomla admin dashboard like normal. - Jacob