Images show up as question marks in PrestaShop

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southsidevacuum
  • Answered
I am having problem when I up dated my shop from 1.5.6.2 to 1.6.0.5 the images come up as Question marks
http://southsidevacuum.com/upright-vacuums/994-sebo-9501am-x-4-vacuum-black.html#.UzBD6_ldW80

southsidevacuum.com

I also went and installed a fresh copy in a separate folder and have same results

http://southsidevacuum.com/test2/index.php?id_product=1&controller=product

I have posted this question to the presta shop Forum with no response
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christianexpressions
I had so many issues with prestashop I can't really remember what finally fixed the question mark issue but here are two things to try (be sure to backup your data)
1. in performance: clear your cache and in 'images' regenerate images
2. check to make sure your images are in the correct location in your file manager. If memory serves me, I think when I had my website migrated from a different cart, they put the images in the wrong location and that was the problem. Hope this helps
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christianexpressions
Hi, its all the products. Here is a link for one category.
http://www.christianexpressions.com/paperweights/
I am pretty sure it has to do with the location . I have tried to regenerate images but I get error messages.
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johnpaulb-imhs1
Hello, Thank you for your question. As a test, I created a new installation of PrestaShop on your server, and the images display successfully. Also, in the default installation, there is no images that displays where you are getting the question mark. Are you using a custom theme/plugin or addon? If you have any further questions, feel free to post them below. Thank you, -John-Paul