My open cart will no longer send out email

InMotionFans

11 years ago
Answered

I have the settings per this article and cannot get the email to send out. https://www.inmotionhosting.com/support/edu/opencart/managing-customers/configuring-email-settings-in-opencart

Please advise or give more detail on what appropriate settings are.

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Arn

11 years ago

Hello, I went ahead and installed a test version of OpenCart on your account (temporarily). I then proceeded to test sending emails using the two methods available through the settings for OpenCart. If you used the PHP mail method - it does not require settings. However, I have been seeing issues with this method. It will require further testing, but it definitely does not work. I then tested using the SMTP settings for a test email on your account. This method worked with no problems. You can find the SMTP settings by looking at our article on email settings. For now, I would suggest using the SMTP settings and you should see your outbound email settings return to normal. I will need to isolate the email issue with OpenCart to see if the problem has to do with OpenCart or server settings with InMotion. Apologies for the trouble. Please let us know if you have any further questions or comments. Regards, Arnel C.

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Arn

11 years ago

Hello,

I'm looking into this issue now, as soon as we find more information on it, you will see another reply.

Regards,
Arnel C.

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