Reboot times on your virual servers

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With our current hosting provider we have a 80gb (80% diskspace used) virtual server that they have rebooted for 3 times this month now due to "Security Updates". Every time it takes more than 6 hours for them to reboot the servers. What is your policy on security updates and how long does it take for a reboot to finish.
We have clients running high profile surveys and we can not sit without service for 6 hours during our peak time (we serve South African clients).
Thanks for assiting,
Lionel
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JeffMa
You should not have much downtime for security updates. These are typically unobtrusive and would not be noticed. In the event that your container does have to be restarted, this is typically back up within a matter of seconds, although the need to do so would be very rare.