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Hello,
Thank you for your question. We are happy to help, but will need some more information.
When/where are you getting this error? During installation?
If so, how are you installing Moodle? Are you installing Moodle from Softaculous, or doing a manual Moodle installation?
If you are manually installing Moodle, I recommend checking to make sure you created the database correctly, and the database user was setup and given permission to access the database.
If you have any further questions, feel free to post them below.
Thank you,
-John-Paul