Critical error: Could not connect to server

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InMotionFans
  • Answered
I've looked through similar topics on this and other forums but I havent been able to figure it out yet.

I'm trying to connect to this server using filezilla.
FTP Server : ftp.acidicity.com/203.117.178.8
FTP Login ID : acidicity.com
Password : *****

Details are provided by the client. But I'm unable to connect. I've tried many combinations.

Please help I can connect to other websites. So I dont know where the problem is.

Regards,
TD

-------------full error------------------
Critical error: Could not connect to server
Status: Resolving address of ftp.acidicity.com
Status: Connecting to 54.251.108.57:21...
Status: Connection established, waiting for welcome message...
Response: 220 ProFTPD 1.3.4a Server (ProFTPD) [10.143.14.131]
Command: USER acidicity
Response: 331 Password required for acidicity
Command: PASS *******
--------------------

Replies 1
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-1
johnpaulb-imhs1
Hello, Thank you for your FTP question regarding Critical error: Could not connect to server. I found a forum post in FileZilla's forum, where they suggest:
  • Check your username and password, and make sure they are correct
  • Check your server for issues.
Since your domain is not hosted with us, I could not review the FTP log. I recommend contacting your host for this assistance. If you have any further questions, feel free to post them below. Thank you, -John-Paul