fix
Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to people with visual disabilities who are using a screen reader; Press Control-F10 to open an accessibility menu.

I cannot have access to my website after I changed http to https

Avatar
caurea
  • updated
  • Answered

How would you rate the customer service you received?

Satisfaction mark by caurea 6 years ago

great response and troubleshooting. Thank you very much

Add a comment about quality of support you received (optional):

Pinned replies
Avatar
0
anonymous
  • Answer
  • Answered
Hello and I'm sorry to hear about your website issue. Have you tried logging into the HTTP site in a private browsing session? If that doesn't work, I recommend you revert the raw code for the website URL back to HTTP. If you share more info on the website CMS - e.g. WordPress, PrestaShop, Drupal - we'd be happy to further assist.

Please contact our Live Support if you need further assistance reverting the change.
Replies 1
Avatar
0
anonymous
  • Answer
  • Answered
Hello and I'm sorry to hear about your website issue. Have you tried logging into the HTTP site in a private browsing session? If that doesn't work, I recommend you revert the raw code for the website URL back to HTTP. If you share more info on the website CMS - e.g. WordPress, PrestaShop, Drupal - we'd be happy to further assist.

Please contact our Live Support if you need further assistance reverting the change.