Why Was My Account Suspended?

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InMotionFans
  • Answered
My dedicated class 2 server suspended 8 hours ago, i didn't have no reason, no warning, no notice. I try to contact with the support via live chat, via email but they can't help you resolve it.
Can you please check and give me a guys can help to resolve?
Duplicates 6
suspended account

my account has been suspended and i don't know why 

My new account suspended
yesterday i purchased reseller package R1000S but after my account creation i got an email from inmotion that my account has been suspended. and my domain is not working as well. PLz Help
Account Suspended Without Notification
For some reason my account has been suspended and neither live chat, tech support via phone or anyone else is able to tell me why.
My main email address for the account works perfectly (I'm receiving all other emails to the address), yet no email has been received from you despite Chat resending it.
This is really poor customer service!!!
Why Is My Account Suspended?
thelinkbuildingagency.com and contextuallinkbuildingagency.com these two a/c are suspended from last 10 days why it is?
i loss my business
Account suspended not notified by the single person till now
My account got suspended in a critical situation .
They intimated me for the resource level usage so that i did bought vps server on inmotion hosting itself i did requested for the website transfer also from my old plan to the vps .

In this critical situation they did suspended my account that account is my primary domain's add on domain this lead to banned to login WHM also so now i'm totally isolated from my all accounts which is handled by me.

i'm From india i'made international call here for my issue to them - they simply pout on hold for 40 mins see how are they ethological

This is serous issues there is no thread for support ticket even small individual website having thread support they don't have

URGENT: Why is my account suspended?
None of my domains, nor my hosting, is up for renewal. I have tried contacting the support desk, but it keeps saying 'User not found'.

My site is generationztarot.com

I need assistance ASAP. I cannot login to my cpanel and all of my sites are suspended.
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0
IMH Support Agent 5
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Hello, I regret to hear of the difficulties you are having with account suspensions. That is certainly not the ideal customer relationship we try to provide. However, you have contacted a public support forum for technical questions. We cannot provide any personal, account-related information. You must work with our Live Support team or customer service departments. Best, Christopher M.
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IMH Support Agent 5
  • Answer
Hello, I regret to hear of the difficulties you are having with account suspensions. That is certainly not the ideal customer relationship we try to provide. However, you have contacted a public support forum for technical questions. We cannot provide any personal, account-related information. You must work with our Live Support team or customer service departments. Best, Christopher M.
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Tim S.
Hello rashidrafiq,

Thank you for your question about your suspension. I'm more than happy to assist you. Unfortunately, due to the personal nature of your question, it's best to call our Support department for further assistance. We cannot discuss account specifics within a public forum like this. However, by replying directly to the suspension email we sent or calling our support department (888-321-4678) we can help you quickly.

Thank you!

Tim S
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Arn
Hello Logobr5,

I do apologize for the issue with your account suspension. The Support Center unfortunately has no power to address the situation of your suspended account. If you feel that the account was suspended in appropriately, then please send an email to [email protected]. Otherwise, all inquiries about the suspended account must made through a phone call through email/phone/chat with our live technical support theme.

If you have any further questions or comments, please let us know.

Regards,
Arnel C.
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Arn
Hello, I am sorry to hear about your account suspension. However, according to the notes on the account, there were efforts made to contact you. As this is a legal issue, we have no way to resolve it in the Support Center. You will need to contact [email protected] for this issue. Apologies, but due to the nature of the issue we can not provide assistance in its resolution. Kindest regards, Arnel C.
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Scott
Hello nare117, I do see that your site is currently unavailable due to a suspension. Our Systems team will have sent an email to your primary account on file regarding the site and any actions needed to be taken. You will need to respond either to the email sent by the Systems team or even give them a call directly at either 888-321-4678 (toll-free) or 757-416-6575 (international) so they can work with you to get your site back up and running. We also have an article for those who find their website unavailable: Account Suspensions Best Regards, Scott M
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Arn
Hello GameMaster,

Unfortunately, the only avenue for removal of a suspension is to contact live support via phone or email. The contact information will be shown when you go to your site at present.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.