Problems receiving email from addresses

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  • Answered
We are not receiving emails from addresses ending in: @Q.com.
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Scott
Hello actiongas, Sorry to hear you are having issues receiving email from q.com. I did a check on the server and see no incoming emails from any domain on q.com. This means the server has never been contacted by those email addresses. If they have been returned to their sender, they should have a bounceback message attached. If you can get the sender to give you a copy of the bounceback message, then we can take a look to see what the issue may be. Though I must say if our server never got contacted by theirs, then the issue would not be on our side. Kindest Regards, Scott M