My Website "*******.com" is Unavailable.

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smj0063
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Reactivated my hosting service over 24 hours ago, website still unavailable. When I type in my web address balvisity.com I get this message, "ecbiz137.inmotionhosting.com Your IP is 172.9.**.**" Billing advised me everything was o.k. on their end, and if my site wasn't back up in a couple of hours I should contact support. Tried to call but still waiting on hold as I type this message.

Please advise
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johnpaulb-imhs1
Hello smj0063,

Thank you for contacting us about an unavailable website. I looked into this, and there seemed to be an issue when your account was created.

Billing is creating a new account for you at this time, and will email you with additional information.

I truly apologize for the trouble. If you have any further questions, feel free to post them below.

Thank you,
John-Paul