403s & switching InMotion nameservers from Cloudflare - the big "Oops"
Hello IMH community,
I am attempting to point my domains back to IMH and remove their support from the Cloudflare CDN.
The issues I am running into odd.
First, I believe the permissions granted to VPS and dedicated server accounts when attempting to customize servers ("Domains" -> "Manage Domains" -> "Create Custom Nameservers") block me from switching back the host to IMH. My suspicion aroused when, upon attempting to switch back to ns1 and ns2, I encountered an error with the prompt:
"There was a problem with processing your request. Ensure that the nameservers you are trying to set have been created. If they have not, you can go here to do so."
When I clicked "here", I landed on the page "Oops...there was an error with your request" parked under Delegation Details. Permissions issue?
I am attempting the switch back because I've ran into 403 errors after months of disuse with my site. I ran a backup but am still running into the 403 -- since I'm very unaware of networking and the protocols involved, my assumption led me to this.
--
Very sorry for the lengthy Q. Could someone kindly point me to my errors? Thanks!
I am attempting to point my domains back to IMH and remove their support from the Cloudflare CDN.
The issues I am running into odd.
First, I believe the permissions granted to VPS and dedicated server accounts when attempting to customize servers ("Domains" -> "Manage Domains" -> "Create Custom Nameservers") block me from switching back the host to IMH. My suspicion aroused when, upon attempting to switch back to ns1 and ns2, I encountered an error with the prompt:
"There was a problem with processing your request. Ensure that the nameservers you are trying to set have been created. If they have not, you can go here to do so."
When I clicked "here", I landed on the page "Oops...there was an error with your request" parked under Delegation Details. Permissions issue?
I am attempting the switch back because I've ran into 403 errors after months of disuse with my site. I ran a backup but am still running into the 403 -- since I'm very unaware of networking and the protocols involved, my assumption led me to this.
--
Very sorry for the lengthy Q. Could someone kindly point me to my errors? Thanks!
