I keep getting an "Exception Error 12014 Invalid password message whenever I try to ftp. I've double checked and double checked..password is correct. Mysoftware (WYSIWYG Web Builder) is approved to pass through my security system. Any further help??
Sorry for the error message that you're getting with the WYSIWYG Web Builder. I checked and reviewed the post on their website. They believe it has to be something related to the host's FTP. I recommend checking how you're connecting with FTP with InMotion. Try downloading and using a free FTP client like Filezilla. If FTP works, then the issue is typically not with the server's FTP services. You can also contact our live technical support team for further assistance.
If you have any further questions or comments, please let us know.
Hello Stoff,
Sorry for the error message that you're getting with the WYSIWYG Web Builder. I checked and reviewed the post on their website. They believe it has to be something related to the host's FTP. I recommend checking how you're connecting with FTP with InMotion. Try downloading and using a free FTP client like Filezilla. If FTP works, then the issue is typically not with the server's FTP services. You can also contact our live technical support team for further assistance.
If you have any further questions or comments, please let us know.
Kindest regards,
Arnel C.