when I try to open my domain an error appear HTTP error 401

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IMH Support Agent 2
  • Answered

Hello Alhamra,


Sorry for the problem with the error.  Typically, this error is the result of using wrong credentials for logging into a website.  It can also be something that simply requires that you clear your browser cache.  Try making sure that you clear your browser cache first and checking your login credentials.  If you're not logging in, then the page may require some type of authentication.  Please contact our live technical support team in order to securely resolve the access issues that cause the error to appear.


If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.