How to change file permissions and ownership settings while in SSH

In this tutorial, we’ll show you how you can edit file permissions and adjust file ownership settings while in SSH. This is not the only way to change permissions settings however, it can be done within your cPanel’s File Manager as well. Changing File Permissions The chmod command is used to change file permissions. The Read More >

How to Change your root Password in WHM

It’s best practice to rotate all your passwords on a regular basis. It’s important to maintain security for your root password due to the access root provides to your server. Having root access on a Linux server is similar to having administrator access on a Windows computer. You must have root access to your server Read More >

Resetting your FTP Password in cPanel

If you have forgotten the password for an FTP account you created, or just want to reset it, you can easily change it in cPanel. In this guide, we will show you how to change the password for FTP accounts in cPanel. For more information on setting up an FTP account, please see our FTP Read More >

Removing your Domain from Security Block Lists

Most Internet Security software companies now maintain their own lists within their software of sites that they have found to contain malicious software, spamming, and phishing. This can occur if a hacker injects malicious code into your site files or if a false postiive happends while the vendor scans the website.  We have compiled a Read More >

How to Reset Your WordPress Admin Password

If you have ever lost or forgotten your password to access the WordPress dashboard, it can be very frustrating. WordPress provides quite a few options to reset or change your WordPress password. If you’re unable to login after two attempts, consider waiting at least 15-30 minutes before trying again. Otherwise, you risk temporarily locking your Read More >

Updating your Publishing Password in the Builder

If you are using Premium Website Builder and you have changed your cPanel password, you will not be able to publish the site. You will need to update your publishing settings in Premium Web Builder. Premium website builder uses your cpanel username and password as the login credentials to publish your website. Changing your Password Read More >

Learning About Mod_security and Disabling Mod_security

Mod_security is an apache module that helps to protect your website from various attacks. It is used to block commonly known exploits by use of regular expressions and rule sets and is enabled on all InMotion web hosting plans. Mod_Security can potentially block common code injection attacks which strengthens the security of the server. If Read More >

What is PCI Compliance?

PCI (Payment Card Industry) standards are constantly changing and can affect many of our customers. If you have an e-commerce website that processes payments, you will want to make certain that your server meets PCI compliance standards. How to Meet PCI Compliance PCI standards are in place to make sure that all companies that store, Read More >

Security Update: Firewalls have been updated

We have recently been thoroughly reviewing security measures in place across our entire network. Among several of the steps we’re taking, we are tightening our firewall settings. Shared Servers A new extensive rule set for shared server firewalls has just been deployed. The new rules are “locked down” to prevent both external and internal intrusions Read More >

Thunderbird Solution- Configuration Could Not Be Verified

Email Client Thunderbird Configuration could not be verified – is the username or password wrong? Solution: Make sure you have the correct email address and password entered. You can check the password by logging into webmail with your email address and password.

How to Change Your cPanel Password

Your cPanel password can be reset from within the Account Management Panel (AMP) or after logging into cPanel. In this guide we will show you how to do both. Did you know? You can manage multiple cPanel accounts with our Reseller Hosting packages. Reset Your Password Within AMP Log into your AMP Click Reset Password. Read More >

Dictionary Attack Response – Problem Sending Mail

If you receive a response of “Connection denied after dictionary attack“, it could be the result of a couple of factors relating to the systems used in preventing spam and spam attacks on the server. One possible source could be that you don’t have the “my server requires authentication” setting for your outgoing mail server Read More >

SOHO Website Builder – Resetting the admin user/password

Log into the cpanel using the username and cpanel password Go into the MySQL area, then follow the link to phpMyAdmin From the “databases” drop down menu in the left column, choose the soho database (almost always _sope1) Under the “Table” column, go down to the row that says “login“, then click the first icon Read More >

How to Add Password Protection for a Directory Using cPanel

At times, you may find it best practice to password protect a folder on your account. This can add an extra layer of protection to files you do not want the general public to have access to. Password protecting a directory can be easily accomplished using the option within cPanel. In this guide, you can Read More >

PHP Ownership/Permission Issues

“Bad File Descriptor” Errors in FTP Note that this applies to servers running mod_php only As PHP applications are becoming more popular, we often come across issues where users are unable to access, edit, or remove their own files or folders. The reason for this is typically due to ownership and permission issues associated with Read More >

Website Security – Preventative Measures

Website security is a topic on a lot of users’ minds. If you search the web for How to hack a website, you will literally get millions of hits. Taking the necessary precautions now with your website will help prevent a big headache later on in the event anything does happen to your website. This Read More >

How to Secure WordPress using Security Keys and Salts

Since WordPress 2.7, four security keys have been added to help make your WordPress site more secure. These security keys help encrypt the data that is stored in the cookies, which is data that helps WordPress identify your computer as one that is logged into your WordPress website as a certain user. If your WordPress Read More >