Our system administrators, or sysadmins, will oftentimes install complex software on your behalf. This is normally done for free unless there’s a high amount of man hours required to complete the installation.
If there will be a software installation charge, our Systems team will provide you a quote before anything is done. You’ll also be notified if the price has changed or if there are any complications.
This lists below are subject to change without notification. Software installation prices and availability can vary depending on your hosting plan. All software installations must be reviewed by our Systems support before we can verify if the software can or cannot be installed on your server.
If you don’t see a particular operating system, software, or web application listed below, simply reach out to us and ask. We would be happy to discuss your specific requirements with you.
Compatible Software
Below is a list of complex software that can be installed on InMotion servers along with:
- The required hosting plan
- Whether root access is required
- Installation cost if applicable
- Installation / configuration is supported by the Professional Solutions team
- Other important information
| Supported Software | |
|---|---|
| Wild Card SSL | Requirements: VPS or Dedicated Server Root required: No Installation cost: One-time per domain, $25.00 install fee We do not sell Wild Card SSL; however, you can purchase one elsewhere and have it installed. |
| BFD (Brute-Force Detection) | Requirements: VPS or Dedicated Server Root required: No Requires Professional Solutions Team installation Other: This software detects if an IP is trying to connect to port 22 too many times, then blocks the IP and emails the administrator of the server. |
| PHP Fox | Requirements: VPS or Dedicated Server due to resource usage Root required: No Installation cost: Free |
| ClamAV | Requirements: VPS or Dedicated Server Root required: The customer does not need root access for basic functionality of this software. However, as with anything done outside a user’s account, if the user wants to scan an entire server then yes, they do need root. Installation cost: Free Other: ClamAV is an antivirus (AV) software for Linux. You can install the ClamAV cPanel plugin or standalone application (for non-cPanel systems). |
| Coldfusion | Requirements: Dedicated server Root required: No, but recommended Requires Professional Solutions Team installation and a costly license (~$650 to $1300). Other: This software is generally not recommended to run on your server. |
| Fantastico | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free, but 3rd party license required |
| FFmpeg | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free on CentOS. Cloud server users can install FFmpeg on Debian/Ubuntu. |
| PECL fileinfo | Requirements: None Root required: No Installation cost: Free |
| Git | Requirements: None Root required: No Installation cost: Free Other: Git is installed by default on all new servers. If it is not already installed on your VPS or Dedicated Server, please contact our Support team to have it installed. |
| Ioncube | Requirements: None Root required: No Installation cost: Free |
| ImageMagick | Requirements: None Root required: No Installation cost: Free Other: Usually this is installed on the server already |
| Java/JRE | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free on CentOS, unless custom configuration is desired |
| Mailman | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free |
| MailScanner | Requirements: VPS or Dedicated Server Root required: No Requires Professional Solutions Team installation |
| Memcached | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free, unless custom configuration is desired |
| Mod Mono / Mod_Mono | Requirements: VPS or Dedicated Server (recommended on Dedicated) Root required: Yes Requires Professional Solutions Team installation, but Professional Solutions Team is unable to provide configuration assistance. Other: Mod mono / Mod_Mono is a module for the Apache HTTP server that allows hosting of ASP.NET pages and other assemblies on multiple platforms by use of the Mono development platform. Due to the potential level of difficulty getting this to install correctly, this is not something we will normally install or support. Customers may request root access, install it themselves via EasyApache 4, and perform the remaining configuration steps. |
| MongoDB | Requirements: VPS or Dedicated Server Root required: Yes Installation cost: Free, but configuration assistance is not available. |
| NGINX | Requirements: VPS or Dedicated Server Root required: Yes for installation, no for regular use Installation cost: Free for initial setup. Custom and advanced configuration may require Professional Solutions‘s assistance. |
| Node.js | Requirements: VPS, Dedicated or shared with NGINX (WordPress Hosting) Root required: Yes for installation, no for regular use Installation cost: Free. Can be installed in EasyApache4, but Professional Solutions Team is unable to provide configuration assistance. |
| Plone / Zope | Requirements: VPS or Dedicated Server Root required: No Requires Professional Solutions Team installation, but Professional Solutions Team is unable to provide configuration assistance |
| PostgreSQL | Requirements: VPS or Dedicated Server Root required: No Requires Professional Solutions Team installation |
| Red5 | Requirements: Development / Budget / Low Traffic = Essential Dedicated – High Traffic Production = Advanced Dedicated + Root required: ? Installation cost: Free, but configuration assistance is not available |
| Ruby on Rails | Requirements: VPS or Dedicated Server Root required: ? Installation cost: Free for installation, but Professional Solutions Team assistance is required for anything beyond installation. |
| Shoutcast | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free, but configuration assistance is not available |
| SourceGuardian | Requirements: VPS or Dedicated Server Root required: N/A Installation cost: Free |
| Sphinx | Requirements: VPS or Dedicated Server Root required: No Requires Professional Solutions Team installation |
| Subversion / SVN | Requirements: VPS or Dedicated Server Root required: No Installation Cost: Free, but Professional Solutions Team is required for anything beyond installation |
| Suhosin | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free Other: Suhosin is a PHP security extension. You can find more information about the Suhosin configuration on their webpage. You can also see a documentation link for more details on using SuHosin. |
| suPHP | Requirements: None Root required: No Installation cost: Free to change / move Other: suPHP is installed by default on all new servers. If it is not already installed on your VPS, or dedicated server please contact our Support team to have it installed |
| Tomcat / JSP | Requirements: VPS or Dedicated Server Root required: No Requires Professional Solutions Team installation |
| WebDAV | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free |
| Nucleus | Requirements: 1 free database Root required: No Installation cost: Free if through Softaculous/Fantastico |
| phpWebSite | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico |
| Siteframe | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico Other: This program may not be available anymore. Homepage: https://siteframe.org/ |
| Crafty Syntax Live Help | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico Other: Homepage: https://www.craftysyntax.com/ |
| PerlDesk | Requirements: 1 free database Root required: No Installation cost: A license is required for all installs – commercial and non-commercial. Other: Homepage: https://www.perldesk.com/ |
| PHP Support Tickets | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico Other: Homepage: https://www.phpsupporttickets.com/ |
| Support Logic Helpdesk | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico Other: Homepage: https://www.support-logic.com/ |
| Support Services Manager | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico Other: Homepage: https://www.sheddnet.net/ |
| FAQMasterFlex | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico Other: Homepage: https://www.technetguru.net/design/faqmasterflex.php |
| AccountLab Plus | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico Other: Homepage: https://www.netenberg.com/accountlabplus.php |
| Templates Express | Requirements: None Root required: No Installation cost: Free if through Fantastico Other: This software is in Fantastico; however, you cannot get it for Softaculous. |
| PhpWiki | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico Other: Homepage: https://phpwiki.sourceforge.net/ |
| Dew-NewPHPLinks | Requirements: ? Root required: No Installation cost: Free if through Fantastico Other: This software is in Fantastico; however, you cannot get it for Softaculous. Homepage: https://www.dew-code.com/ |
| Open-Realty | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico Other: More information about Open-Realty can be found on their homepage |
| PHPauction | Requirements: 1 free database Root required: No Installation cost: Free if through Fantastico Other: This software is in Fantastico; however, you cannot get it for Softaculous. |
| Group Office | Requirements: VPS or Dedicated Server Root required: Yes Installation cost: System’s will need to quote. Other: Homepage: https://www.group-office.com |
| Softaculous | softaculous.com | Requirements: None Root required: No Installation cost: Included for free on shared, free version or premium version for VPS+ Other: More information about Softaculous can be found on their homepage |
| Movable Type | Requirements: PHP 5+ recommended, 1 free database Root required: No Installation cost: N/A Other: More information about Movable Type can be found on their homepage |
| Magento | Requirements: VPS or Dedicated Server HIGHLY recommend Root required: No Installation cost: Free Other: While Magento may be able to run on a shared hosting environment, it is best run on a plan with dedicated resources such as a VPS or Dedicated Server because it is very resource intensive. If they plan to run more than one store using Magento they will need a VPS or Dedicated Server or higher. If the store has quite a few items in it and gets a good bit of traffic, a VPS or Dedicated Server will be required. |
| jquery | Requirements: None, this is code that is compiled on the client side (in the browser) and requires no changes on the server. Root required: No Installation cost: Free Other: This does not need to be installed as its a Free JavaScript source. Homepage: https://jquery.com/ |
| MooTools | Requirements: None, this is code that is compiled on the client side (in the browser) and requires no changes on the server. Root required: No Installation cost: Free Other: This does not need to be installed as its a Free JavaScript source. Homepage: https://jquery.com/ |
| Virtual Private Network / VPN | Requirements: Dedicated Root required: Yes Requires Professional Solutions Team installation, but only available under extremely limited circumstances Other: Homepage: https://openvpn.net/ |
| Mod_cloudflare | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free Other: Full operation requires a Cloudflare account |
| Oracle | Requirements: Dedicated Root required: Yes Installation cost: We DO NOT provide installation services for Oracle. Other: Homepage: www.oracle.com |
| Django | Requirements: PIP or VPS+ Root required: No If not using PIP, requires Professional Solutions Team installation, but Professional Solutions Team is unable to provide configuration assistance. Other: More information about Django can be found on their homepage. |
| Installatron | Requirements: VPS or Dedicated Server Root required: no Installation cost: Free, but if the licensed version is desired, that can be purchased via Installatron’s webpage. |
| Mod h264 streaming | Requirements: VPS or Dedicated Server Root required: No Requires Professional Solutions Team installation, but Professional Solutions Team is unable to provide configuration assistance. Other: Homepage: https://h264.code-shop.com/trac |
| mod_xslt | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free, but configuration assistance and support not available Other: Homepage: https://github.com/ccontavalli/mod-xslt/tags |
| mod_qos | Requirements: VPS or Dedicated Server Root required: No Installation cost: Free, but configuration assistance and support not available |
| Openfire | Requirements: VPS or Dedicated Server, and Java Root required: Root access is required to customize the configuration beyond what can be done from the web interface Requires Professional Solutions Team installation, but Professional Solutions Team is unable to provide configuration assistance, or post-installation support |
| OPcache | Requirements: VPS/Dedicated Root required: No Installation cost: Free Other: PHP: OPcache Documentation |
| Varnish Caching | Requirements: VPS/Dedicated Root required: No Installation cost: Free Other: Not best for everyone. Please contact Professional Solutions Team for review. |
| ImunifyAV | Requirements: VPS/Dedicated |
| CloudLinux | Requirements: VPS/Dedicated and CloudLinux license key |
| ASP, IIS, NET Framework, Exchange, Sharepoint | Requirements: Bare Metal Dedicated server Root required: Yes Installation cost: We DO NOT provide installation services for Microsoft. |
| Community server | Requirements: Bare Metal Dedicated server and Microsoft .NET Root required: Yes Installation cost: We DO NOT provide installation services for Microsoft. |
| Miva Merchant | Requirements: VPS/Dedicated server Root required: Yes Installation cost: We DO NOT provide installation services for Miva. |
Software Installation Requests
To request software installations, submit a verified request to technical support. This will create a ticket, and you will receive an email response upon completion or if there are additional questions.
Software installation requests are answered in the order received, and response time varies depending on your request and individual hosting account.
I have a VPS and I already install Jira Software and Jira Service Desk but yesterday stop working and I don’t know why. Can some one help?
Sorry to hear about the problem with Jira. We would need more information about the install if it’s on our servers. My recommendation is that you contact our live technical support team to see of the issue is server related. You can find the contact information for our live technical support team at the bottom of the page.
Suhosin link goes to a down page.
Try this link for the SuHosin Configuration page. It also links to documentation and other information. Apologies for the URL change.
do you have any advice for installing the Symfony framwork on our VPS servers? It’s not listed on your installable software, but I was wondering if you had any advice, anyway.
We have a Managed Hosting team that can cover a wide variety of special requests.
i have a VPS hosting, i want to install ffmpeg. is there a safe and quick guide to this. i want to test video conversion to GIF format on my website using php.. any help?
We do not have a dedicated guide, but it is well documented on the ffmpeg website. If you are uncertain about any of the steps feel free to submit a ticket to our Live Support team.
Can I install Apache SOLR on VPS? if yes, is there any guideline available?
Regards,
Hello Ben,
While you are able to install SOLR on your VPS, we currently do not have any guides or support articles to help.
Kindest Regards,
Scott M
You want to use either my current Amp password, or the last 4 digits of my current credit card to verify my account, but you want me to use an insecure mechanism (email) to send it to you. Do you have a secure way to verify my account so I can request a software installation?
Hello ToBeFrank,
Thank you for contacting us. You can securely submit a verified ticket directly from your AMP (Account Management Panel).
Also, keep in mind you can setup email to connect securely using SSL settings. This is covered in our Email Getting Started guide.
Thank you,
John-Paul
My VPS miraculously just updated to ImageMagick 7.0.3-0 Q16 x86_64 2016-09-12. Awesome!!! Thanks!
Thanks for the response Arn. Maybe you guys should remove RockMongo from the list of software that can be installed through Softaculous (if it lets you configure it that is).
Thanks,
Tim
Hello Timothy,
Apologies for the problem with the install. We are working with our systems to find a way to at least label the programs that cannot be installed on the shared servers. Apologies again for the frustration and confusion in regards to this issue.
Sincerely,
Arnel C.
I have a Power Share hosting plan with Inmotion. I want to install OpenERP/Odoo v8 on my hosting. How can I do this..pls suggest…as I hv not much knowledge on Linux.
Hello BindasLife,
This software list is only available for our VPS and Dedicated plans. They are unable to be installed on any of the Shared Business plans.
Kindest Regards
Scott M
Please consider installing SVN and Git on shared/reseller packages. Several web hosts who offer SSH access also offer these.
When your shared hosting packages already offer WP-CLI why not install Git and SVN?
Hello Jesin,
Thanks for the comment. Unfortunately, some of the options may require a level of admin access in order to configure that would not be available in a shared server environment. Additionally, due to security concerns and the possibility of abuse, these options are only available in a VPS or Dedicated server account.
Kindest regards,
Arnel C.
Hi Arn,
Thanks for the quick response!
Can this be done? https://wiki.paskvil.com/index.php?title=Setup_a_SVN_Server_on_a_Shared_Hosting
Hey Scott,
Who needs wget when you have the cURL command 😛
Hello jesin,
You can certainly use that as well. While we cannot stop anyone from attempting to install SVN on their account, we just cannot support the process due to policies placed by our Systems team. As long as you can get it to work via SSH without needing additional access and not cause resource overuse and still stay within the terms of service, then it should work.
Kindest Regards,
Scott M
Hello jesin,
Unfortunately those installation instructions will notwork on our servers as they do not allow wget. Our VPS and Dedicated servers do allow it, however. If you definitely need the SVN you may want to check into an upgrade when you are ready.
Kindest Regards,
Scott M
I installed RockMongo through Softaculous on our website voscorp.com/mongodb but when I try to use it I get the error “To make things right, you must install php_mongo module. Here for installation documents on PHP.net.” (link is https://www.php.net/manual/en/mongo.installation.php). Is this something I can install or does an InMotion admin you need to do it on the back end?
Hello Timothy,
Our apologies, but the php_mongo module cannot be loaded on a shared server account. You would need to upgrade your hosting plan to either a VPS or dedicated server in order to use it.
If you have any further questions or comments, please let us know.
Regards,
Arnel C.
Would like to have you install Clip Bucket for me… I see it was in your list of products available… VideoinScottsdale.com
Thx.
Roger
ClipBucket can be installed directly from within Softaculous. To do so, you may follow our guide on installing software using Softaculous.