Hello,
Sorry for the problem with logging into the cPanel (I'm assuming you mean cPanel - not CIA panel). We would need to know what URL you're trying to use in order to login to the cPanel. If your domain is not pointed to us, then you would need to use the temp URL. For example: ecbiz123.inmotionhosting.com/cpanel. You can also login to cPanel or change the password using the Account Management Panel (AMP). I hope that helps to answer your question! If you require further assistance, please let us know!
Regards,
Arnel C.