SuiteCRM Outlook Plugin stopped connecting to CRM database

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I get this error when the plugin tries to connect:

unexpected character encountered while parsing value: <.Path '', line 0, position 0.

Anyone have any insight on this? I'd be very grateful.

Thanks, John
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CaseyB
Hello John,

Thank you for your question about SuiteCRM. It sounds like this is a coding error. We recommend that you work with an experienced web developer to assist you with this issue. Alternatively, you may wish to contact the developer of that software.

Gratefully,
Casey B.