Can't connect please help

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InMotionFans
  • Answered
atus: Waiting to retry...
Status: Resolving address of ftp.xxxxxxxxxxxxxxxx.com
Status: Connecting to 77.104.xxxx.xxxx:21...
Status: Connection established, waiting for welcome message...
Response: 220-#########################################################
Response: 220-Please upload your web files to the public_html directory.
Response: 220-Note that letters are case sensitive.
Response: 220-#########################################################
Response: 220 This is a private system - No anonymous login
Command: AUTH TLS
Error: Could not connect to server
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Arn
Hello, Apologies for the problems with connecting with your FTP site. Unfortunately, you have not provided any information about the location you're trying to connect to. The IP address you left in the question points to a SiteGround server. If you are connecting to them, then you will need to contact SiteGround for technical assistance with your FTP client. If you wish for us to continue investigating the issue then please provide more information. If you want the issue handled privately, then please contact our live technical support team with more information concerning your account. If you have any further questions or comments, please let us know. Regards, Arnel C.