my add on domain's emails are bouncing back after I pointed NS to you.
I added an add-on domain to my account, set up the email accounts, pointed the domain to you. All emails that originate outside of the server bounce back.
I added an add-on domain to my account, set up the email accounts, pointed the domain to you. All emails that originate outside of the server bounce back.
Hello Eric,
Sorry for the issues with your addon domain's emails. In order for us to investigate it we would need to know the domain name you're referring to. However, the issue might be related to DNS propagation. If you change a name server it does take up to 24 hours for the change to take effect. If the problem persists, then we recommend that you contact our live technical support team as they can assist you with the issue immediately.
If you have any further questions or comments, please let us know.
Kindest Regards,
Arnel C.