When trying to configure iOS mail to use IMAP non-SSL the mail app cannot connect to the mail.xxxxx.com server

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anonymous
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Hello brian, 

Thank you for your question regarding setting up IMAP on iOS. Unfortunately, without more specific information, it is difficult for me to troubleshoot this issue. I recommend confirming that you are using the correct settings for the server. To obtain your server information, please use the following tool: 

https://www.inmotionhosting.com/support/tools/email-configuration

Best Regards, 

Alyssa K. 

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IMH Support Agent 2

Hi Brian,

The problem is most likely the ports that are set in iOS.  You need to go to the Advanced section for your mail setup and then make sure that the settings in the email configuration provided by Alyssa match up.  Let us know if you have any further questions or concerns. 


Regards,


Arnel C.

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anonymous
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  • Answered

Hello brian, 

Thank you for your question regarding setting up IMAP on iOS. Unfortunately, without more specific information, it is difficult for me to troubleshoot this issue. I recommend confirming that you are using the correct settings for the server. To obtain your server information, please use the following tool: 

https://www.inmotionhosting.com/support/tools/email-configuration

Best Regards, 

Alyssa K.