website will not open on computers

Avatar
  • updated
  • Answered

website will not open

Pinned replies
Avatar
anonymous
  • Answer
  • Answered

Hi Pat, is there a specific error that is being returned? If so that will help us narrow down the best way to deal with the situation. 

As a preliminary, please be sure that you have registered the domain, that the domain is pointed to our nameservers, and that the domain is listed on the appropriate cPanel account. If so, please use a site like Shot Sherpa to see if the site is visible from other computers. If so, you may be dealing with a problem with the security software

Avatar
anonymous
  • Answer
  • Answered

Hi Pat, is there a specific error that is being returned? If so that will help us narrow down the best way to deal with the situation. 

As a preliminary, please be sure that you have registered the domain, that the domain is pointed to our nameservers, and that the domain is listed on the appropriate cPanel account. If so, please use a site like Shot Sherpa to see if the site is visible from other computers. If so, you may be dealing with a problem with the security software