Can I upload my own .CSR file ?

Julien LE BARON

5 years ago
updated 5 years ago
Answered

There is a mistake in the autogenerated .CSR file.
Can I upload mine ?

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Satisfaction mark by Julien LE BARON 5 years ago

Hi,I must install the new SSL certificate for the website 'bertin-corp.com' hosted at InMotionHosting.Here is my new certificate :-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----If I tried to install it following the procedure, but the PRIVATE KEY is asked..I made a CSR (thrid party) request, and my provider gave me this CRT which seems good.Please help me to update my SSL certifcate.(sorry for my english)Best Regards

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Replies 3

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5 years ago

thank you for your time

best regards

Julien

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IMH Support Agent 2

Hello Julien,

I checked your account and the ticket indicates that your SSL certificate has been installed. We do not have access to make changes to your server like our live technical support team. Our apologies that we can't directly fix the problem. If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.

5 years ago
Answered

Thanks for the question about using your own CSR file. SSL certificates can be installed on server where you have root access (normally, VPS or Dedicated servers). If you're on a shared server then you would need to submit a ticket to have the issue reviewed. If you continue to have issue with the CSR file, then please contact our live technical support team for immediate assistance. They have access to assess the issue on the server.

If you have any further questions or comments, please let us know.