Message has not been sent. Server reply - "JunkMail rejected.....16694 is in an RBL:"

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Only one email address out of 7 gets this error message. I checked the IPs and domain names including ones from InMotion hosting email servers, and neither one is blacklisted as a spammer. If I choose a different email within the same domain that is being rejected, the emails being sent without a problem. Only one email address in a domain on the secure235.inmotionhosting.com server gets the spam rejection. Please advise.

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Satisfaction mark by Ash 5 years ago

You were right, I forgot to setup the DKIM after the website was moved to wordpress plan. Thank you.

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Ash

Still I get the spamhaus report when I use that one email account and try to send email to several people with attached excel file.

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anonymous
  • Answered

Hello and sorry for the inconvenience. Please follow our guide to strengthen overall email authentication and contact our Live Support with the emails having these issues.