i get an email from a customer but when I reply it keeps coming back as "mail delivery failed and this:This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This

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mmagnus
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anonymous
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Hi and thanks for contacting us! It looks like the error message you received got cut off when it was pasted. 

If the message was rejected due to being spam, it's likely there is a keyword or file type in the email causing it to be rejected.

If it was rejected due to a limit being reached, it's likely that other messages being sent out ran into trouble, causing this one to stall out. 

If the message is being rejected due to a connectivity issue, you will need to check the error logs to get a better idea of what is going on. 

Please post more information, and the entire error log, an we'd be happy to help provide you more advice. Plus, feel free to contact our live 24/7 Technical Support team if you would like more direct assistance!

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anonymous
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Hi and thanks for contacting us! It looks like the error message you received got cut off when it was pasted. 

If the message was rejected due to being spam, it's likely there is a keyword or file type in the email causing it to be rejected.

If it was rejected due to a limit being reached, it's likely that other messages being sent out ran into trouble, causing this one to stall out. 

If the message is being rejected due to a connectivity issue, you will need to check the error logs to get a better idea of what is going on. 

Please post more information, and the entire error log, an we'd be happy to help provide you more advice. Plus, feel free to contact our live 24/7 Technical Support team if you would like more direct assistance!