SSL install

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DickB
  • Answered
When I get to the 'Add Services' panel in AMP there are no options shown for my hosting plan.

(Step 2. in the Dedicated SSL order process)

Dick :)
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Tim S.
Hey Dick, Thanks for posting your question. I'm more than happy to assist you. The issue is the fact that you're on an old promotional hosting plan. You can make a request to support to have an SSL purchased manually. Do request a manual purchase of an SSL, you'll need to submit the email request to [email protected] Be sure to let them know, you cannot purchase a SSL through AMP due to the current plan on your account. Also, you'll need to verify the account with the last four digits of the credit card on file or the current AMP password. We'll also need to know which domain you want the SSL for. SSL's are $99.95 a year plus a one time fee of $25 for installation. You'll want to make sure in the email you agree to the costs associated with the SSL and authorize the charge to the card we have on file. I hope this helps! Also, since you're on an old hosting plan, have you considered upgrading to the business class "Power" package? Basically, it would not cost you any more money to do so but would give you more options such as unlimited disk space, unlimited email accounts, and much more. If you want to upgrade your hosting package you can request that in the email as well. Here's a link to the business class hosting package comparisons: Business Class Hosting I hope this helps! If you need further assistance please feel free to contact us. Thanks! Tim S