Why is my version of WHM so limited?

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venroy joseph@vejovdesign com
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WHM is lacking many features, among them backup, transfer, and SQL admin. Additionally, Fantastico De Luxe WHM Admin does not load. My hosting package is an Advanced Dedicated Server, so I would really like to know why I do not have a full version of WHM installed.
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Scott
Hello venroy.joseph, WHM has different layers, depending on how you are logged in. There is the root and the normal/reseller variation. If you are not seeing specific tools you are certain should be available for your login credentials, our Tier 2 and Systems team can verify and activate any that should be there. To do so, you would need to contact our Live Support department at [email protected] with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. Best Regards, Scott M