Missing extension when updating joomla plugin

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arturo
  • updated
  • Answered

When trying to update a joomla plugin, I'm getting the following error

Image 1

How can I install this extension so I can update my plugin? 

Thanks in advance!

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0
IMH Support Agent 3
  • Answered

This depends on how your PHP is configured and what version you're running. It's possible the extension is already installed and just needs to be enabled. If you're in a VPS hosting account, I'd advise having a local PHP developer or someone on our managed hosting team handle this task as it's a more advanced procedure. However, you may want to first contact live support so they may assess your server environment.