no access to my hosting

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InMotionFans
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On Saturday, I have paid for the Launch package registered to [email protected]; the payment was done from my Mastercard#**** **** **** 4078 in the name Iurieva Alina. I still have not got any confirmation to my mailbox and there is no access to my hosting on your server.
Pls check your file on whether my order was duly processed.
Best regards,
Alina
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Scott
Hello, Our Confirmations team strives to confirm new accounts within 30 minutes. If you have not been contacted, please contact the Live Customer Service team so they can assist. Most often there is an error in some information preventing this. Contacting them will also help correct this. Kindest Regards, Scott M