Virus changed file extensions

Avatar
  • Answered
We were attacked by a virus that changes the extensions of the files by a series of 7 characters, and we don't know how to fix the problema.
When changing the files extensions to the originals and try to open those files, they appear as encripted.
The virus entered to one of the PCs that connected to the network and infected the server files. Right Now We have desconnected the infected PC but a lots of files of the server is still infected and we can't use them for working.

Can somebody help us?
Avatar
johnpaulb-imhs1
Hello, Thank you for contacting us about recovering your site. I recommend reading our guide on Recovering after a Hack. It goes over the necessary steps to clean and protect your site going forward. If your files are damaged beyond repair, you may have to restore from a backup. If you have any further questions, feel free to post them below. Thank you, John-Paul