Hello,
Thank you for your confirmations question and welcome to our company! Typically our confirmations team will reach out by phone within 30 minutes of placing an order. If they are unable to contact you because of time zone or they are unavble to get ahold of you, they will send an email. Please check your spam and see if the email was sent there. You are also able to contact the Live confirmations team by chat if you wish.
Kindest Regards,
Scott M