Cannot receive emails coming from [email protected]

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inktonerservice
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We seem to have a problem receiving emails sent to any of our active email addresses. The email is being generated from a system on an outside domain and send the emails using the alias noreply@[ourdomain].com. However we aren't receiving them, nor are they being bounced back as far as I can tell. I've tried a few things in cpanel like creating the account for that email address, setting up a forwarder to an active account and haven't hit on the correct setting to make it work .

Any ideas on what I should try next, I am positive it is just something I don't know how to set correctly.

Thanks
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Arn
Hello Inktonerservice,

Sorry for the problem with the noreply @yourdomain.com. I checked your account and if you look at the Forwarders, the noreply@ forwarder is set to FAIL. I should further state that since it is set to fail, no email should be sent using this address. When setting an account to fail, it is considered a dummy account and no email will be sent or received to or from this address. You can assign it to an email address and then it will properly forward email. I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.