Mail failure - rejected by local scanning code

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InMotionFans
  • Answered
A message that you sent was rejected by the local scanning code that
checks incoming messages on this system. The following error was given:

This message was classified as SPAM and may not be delivered

Hi
My backend system is based on php and mailserver is not delivering the mails to customer which are generated from BackEnd System.
What is the solution for the same ?
Thanx.
Replies 1
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-1
Arn
Hello, We're sorry to hear that your outgoing email is being classified as SPAM. If you're on a VPS or Dedicated server, then you can have an exception made if it is necessary. However, on shared servers, this is not the case. VPS or dedicated server owners are responsible for the reputation of their servers and can therefore set the overall rules on their accounts. For more information on this topic, check out Stop Emails being labeled as spam. If you need to have filter rules changed on your VPS or Dedicated server and you do not have root access or the knowledge on how to make these changes, then please submit a verified support ticket to our live technical support team. Make sure to provide the specific information on the issue including the email bounce message and the email addresses being affected. If you have any further questions or comments, please let us know. Regards, Arnel C.