Time frame for a website transfer

Avatar
  • Answered
Hi,

I requested a website transfer from gator to inmotion a little over 2 weeks ago, and I was wondering how long this process usually takes. I know I have done it manually in like a day so I was wondering if maybe the information was lost or if it is just that long of a queue.

Has anyone else been through this "automated" process before?

Thanks,

Jason
Avatar
IMH Support Agent 5
Hello Jason,

Thank you for contacting us about your website transfer delay. I am looking at your account right now and speaking with the transfer technician. We are seeing some delays recently with an unusually high volume of requests. It looks like we have a cPanel backup for your site and it is being restored now in your InMotion Hosting account. I will update you with more information when it becomes available.

Best,
Christopher M.