Hello,
Thank you for contacting us about problems logging into cPanel. I'm not sure which methods you have tried so far. Any specific instances and/or steps you followed would be helpful for investigation, but I suggest trying to log in from your Account Management Panel (AMP) using the cPanel button, if you have not tried that already. You can also check with our Live Support. They can get the necessary account verification from you and check the status of your account.
Best,
Christopher M.