Bounce Back Email from gmx.de

Avatar
InMotionFans
  • Answered
On 1/18/17, 12:26 AM, "Mail Delivery System" wrote: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] host mx00.emig.gmx.net [212.227.15.9] SMTP error from remote mail server after initial connection: 554-gmx.net (mxgmx013) Nemesis ESMTP Service not available 554-No SMTP service 554-Bad DNS PTR resource record. 554 For explanation visit http://postmaster.gmx.com/en/error-messages?ip=69.174.114.55&c=rdns Reporting-MTA: dns; vps3462.inmotionhosting.com Action: failed Final-Recipient: rfc822;[email protected] Status: 5.0.0 Remote-MTA: dns; mx00.emig.gmx.net Diagnostic-Code: smtp; 554-gmx.net (mxgmx013) Nemesis ESMTP Service not available 554-No SMTP service 554-Bad DNS PTR resource record. 554 For explanation visit http://postmaster.gmx.com/en/error-messages?ip=69.174.114.55&c=rdns
Replies 1
Avatar
0
Arn
Hello, Sorry for the problem with the bounce backs. If you look at the link that they provide, they basically are requiring a PTR. You can have one setup for your account by submitting a verified support ticket to our live technical support team. They will be able to go into you DNS records and add the PTR record for your account. If you have any further questions or comments, please let us know. Regards, Arnel C.