Hello Mazygh,
Sorry to hear you are having issues with receiving your information on your new account. Our confirmations team tries to give a confirmation call within 30 minutes of an account being purchased. If they are not able for some reason or cannot reach you, then they will send an email. Be sure to check your spam section as well.
If you still cannot find it, then you can contact our Live Billing team by phone, chat, or email and they can assist you with your specific account.
Kindest Regards,
Scott M