Domain mapping issue multisite

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hello i have a wordpress multisite structure. so i am mapping a subsite but i am not able to map my domain its almost 2hours but domain is not mapped till now so please kindly help me on this and i have a name servers from you for this but i think its not working for me so please kindly check it and give me a response
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johnpaulb-imhs1
Hello, Thank you for your question regarding a domain mapping issue with multisite. If this is a new site, or subsite, you may be experiencing propagation. We are happy to help but will need some additional information, such as the subsite name. Thank you, John-Paul