Error sending

Avatar
Riyadh
  • Answered
Hi,

I got this message:
(There was an error sending your message: Failed to set sender: [email protected] [SMTP: Failed to write to socket: not connected (code: -1, response: )]
Replies 1
Avatar
0
johnpaulb-imhs1
Hello Riyadh, Thank you for your question. We would need more information to provide a specific answer, such as where you are seeing this error, are you using webmail?, are you getting this message when you send from or to [email protected]? Also if you have any bounced/failed emails, I recommend forwarding them to: [email protected] for review. This will create a ticket, and we will email you back with a resolution. If you have any further questions, feel free to post them below. Thank you, -John-Paul