500 Firewall Error
Hi there.
We're getting a 500 Firewall Error when we send emails to an email account we set up and checked via RoundCube. Here is an example of the bounceback error:
From: Microsoft Outlook
Sent: Sunday, May 19, 2013 12:53 PM
To: Kevin Jardine
Subject: Undeliverable: canfit
vps8372.inmotionhosting.com rejected your message to the following e-mail addresses:
Jacqueline Walters ([email protected]) ([email protected])
vps8372.inmotionhosting.com gave this error:
Firewall Error
A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: SERVER.domain.local
[email protected]
vps8372.inmotionhosting.com #500 Firewall Error ##
Original message headers:
Received: from SERVER.domain.local ([fe80::39e3:518a:e0b9:f0e4]) by
SERVER.domain.local ([fe80::39e3:518a:e0b9:f0e4%10]) with mapi id
14.01.0438.000; Sun, 19 May 2013 12:51:55 -0400
From: Kevin Jardine
To: "Jacqueline Walters ([email protected])"
Subject: canfit
Thread-Topic: canfit
Thread-Index: Ac5UsTMRa2KFgfDNSOu1X4qFRtxzaA==
Date: Sun, 19 May 2013 16:51:54 +0000
Message-ID: <[email protected]>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-originating-ip: [207.239.114.206]
Content-Type: multipart/alternative;
boundary="_000_4B636F5BB235164294C2C1CF52D96235010A3DDFSERVERdomainloc_"
MIME-Version: 1.0
It appears your local Firewall is preventing your from emailing out from your location. Try changing locations and sending the email. You may have a restriction on the network your on. This is common with College, Government, and other networks.
Best Regards,
James R