500 Firewall Error

Avatar
  • Answered
Hi there. We're getting a 500 Firewall Error when we send emails to an email account we set up and checked via RoundCube. Here is an example of the bounceback error: From: Microsoft Outlook Sent: Sunday, May 19, 2013 12:53 PM To: Kevin Jardine Subject: Undeliverable: canfit vps8372.inmotionhosting.com rejected your message to the following e-mail addresses: Jacqueline Walters ([email protected]) ([email protected]) vps8372.inmotionhosting.com gave this error: Firewall Error A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk. Diagnostic information for administrators: Generating server: SERVER.domain.local [email protected] vps8372.inmotionhosting.com #500 Firewall Error ## Original message headers: Received: from SERVER.domain.local ([fe80::39e3:518a:e0b9:f0e4]) by SERVER.domain.local ([fe80::39e3:518a:e0b9:f0e4%10]) with mapi id 14.01.0438.000; Sun, 19 May 2013 12:51:55 -0400 From: Kevin Jardine To: "Jacqueline Walters ([email protected])" Subject: canfit Thread-Topic: canfit Thread-Index: Ac5UsTMRa2KFgfDNSOu1X4qFRtxzaA== Date: Sun, 19 May 2013 16:51:54 +0000 Message-ID: <[email protected]> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [207.239.114.206] Content-Type: multipart/alternative; boundary="_000_4B636F5BB235164294C2C1CF52D96235010A3DDFSERVERdomainloc_" MIME-Version: 1.0
Avatar
jamesr
Thank you for your question Collaborans!

It appears your local Firewall is preventing your from emailing out from your location. Try changing locations and sending the email. You may have a restriction on the network your on. This is common with College, Government, and other networks.

Best Regards,
James R