cPanel username and password not being accepted

davirtavares

12 years ago
Answered

When I subit my user/pass, I am returned to the same dialog window.

How can I reset the password for the cPanel?

I already reset my password here https://secure1.inmotionhosting.com/index/billing/, but it keeps refusing to login.

Login: [email protected]

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Arn

12 years ago

Hello Davirtavares, Sorry to hear about your login problems. It appears you're trying to login to Cpanel, but you're using the wrong username. You can find the correct user name here. You can also review our article on cPanel login. That should help you to login to cPanel. Please let us know if you still require further assistance. If you want immediate help on the login issues and you want to handle more securely, please call into live support. Their contact information is available at the bottom of this page. Regards, Arnel C.

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