How Do I Cancel My Hosting Account and Receive a Refund?

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pipertimmerman
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And also get my money back for a new one they charged me for. I didn't know it worked like this.
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johnpaulb-imhs1
Hello pipertimmerman, Thanks for your question regarding canceling your account and requesting a refund. By default, bill items are set to auto-renew, this is to avoid downtime if there is a billing problem, such as an expired credit card. Since we cannot handle this type of request in the forums, you would have to contact our billing department regarding refunds. I checked your account and I see they were able to take care of this issue for your already. Do you have any additional questions? If you have any further questions, feel free to post them below. Thank you, -John-Paul