icann emails

Avatar
  • updated
  • Answered

I got these emails that say my account will be suspended because "ICANN requires all accredited registrars to verify the Registered Name Holder's contact information". But there is nnot information in the email telling me what I need to do. Clicking the link in hte email just leads me to a legal policy page.

Avatar
IMH Support Agent 2
  • Answered

Hello Peter H.,

Thanks for the question about the warning from ICANN regarding verifying the Registered name Holder's contact information.  InMotion Hosting provides options for registering a domain through OpenSRS - which is our accredited registrar.  Based on your message, we're not sure where your registered your domain.  If you registered it with us, then you can contact our Customer Service team to get help with this issue.  If you registered your name with a third-party, then you will need to contact them to find out how to verify your contact information.  If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.