how can i view submitted support tickets?

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progre
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I have submitted some support tickets, 2 days ago and i need to check if i had any replies, but i cannot find where i can view already submitted tickets in my amp panel.
Any help will be great.
thanks
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Derrell W
Quote from naturo10

I switched to inMotion for web hosting 15 yrs ago. Their support has always been far better than the other web hosts I've tried. So, yeah, it might be a little strange that there isn't a support tickets section in your account on their website, but, overall, their support is the best. Not only do you get helpful and nice people when you call, but they also respond quickly to submitted tickets. Clearly the company cares about customer satisfaction, and that is THE reason that I've stayed with them all these years.

Hello naturo10,

We have now since implemented a way to check the status of your tickets directly in AMP. Thank you for being a customer and hopefully this feature enhances your experience. 

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naturo10

I switched to inMotion for web hosting 15 yrs ago. Their support has always been far better than the other web hosts I've tried. So, yeah, it might be a little strange that there isn't a support tickets section in your account on their website, but, overall, their support is the best. Not only do you get helpful and nice people when you call, but they also respond quickly to submitted tickets. Clearly the company cares about customer satisfaction, and that is THE reason that I've stayed with them all these years.

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soloyo
Three years since this post and still there is no support ticket system. Now I'm waiting for a response to a support ticket and realise it may never come and I have no way of knowing if it even got seen by someone. If I had known this earlier, I wouldn't have moved my website to InMotion.
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Arn
Hello DavidEM,

Sorry for your long wait on simply getting a ticket status. Yes, the system for providing a status on tickets is still a work in progress. At present any ticket issue is addressed through email. If you look at the last reply to a ticket, that would be the current status of the ticket. Any update to the status would be sent through a reply to that email. We do understand the dissatisfaction with this system. If you wish to express your disappointment, then it's best by sending feedback to our managers: [email protected].

If you have any further questions or comments, please let us know.

Regards,
Arnel C.
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Tim S.
So currently there's not a system in place to view your open tickets in AMP. We're working on a solution and when we have more information we'll make it available. Any replies to tickets will be sent to the email the ticket was generated on.
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JacobIMH
Hello progre, You can check on the status of tickets by either starting a live chat with our support department, or giving us a call at 888-321-HOST (4678). Please let us know if you had any other questions at all. - Jacob