How Do I Fix Corrupted Backup Files?
Used Backup Wizard to download the homepage backup. The downloaded tar file is corrupted and cannot be used. Tool used is 7-zip.
Used Backup Wizard to download the homepage backup. The downloaded tar file is corrupted and cannot be used. Tool used is 7-zip.
Hello,
Sorry for the problem with the backup file. I looked for the file in your directory and it does not appear to be there. You can create a new backup and then have the tool notify you via email when the backup is complete. If you have tried it again and the problem with the backup file occurs again, please notify our live technical support team. They would be able address the issue appropriately. Apologies again for the problem. If it does happen again and you are unable to get help from our live support team, please let us know.
Kindest regards,
Arnel C.